You Asked, We Answered
HOW DO I CARE FOR MY TRESSES?
Hair care is key to keeping your virgin hair looking luscious. We recommend that you wash your tresses with shampoo and deep conditioner every 2-3 weeks if worn regularly. If wearing a removable unit or wig, you may wash as needed to prevent build up.
ARE YOU STILL SHIPPING DURING THE CURRENT PANDEMIC?
Yes, we are still shipping. There are currently no known delays with our shipping partner at this time.
WHAT IS YOUR RETURN POLICY?
We will accept unopened and unused packages for a full refund. Please notify us before sending the package and also provide a tracking number.
You may send returns to The Elite Hair Company | PO BOX 99900 EU 810 967 RPO MCCOWAN SCARBOROUGH,ON M1S 0M2.
WHEN WILL I RECEIVE MY ORDER?
Shipping times are between 3-5 business days. Please allow 1-2 business days for processing.
CAN I PICK UP MY ORDER?
We offer local curbside pick up in the GTA, please message us for more details.